ARM Processor FTDI Driver

Windows computers powered by ARM64 architecture—like some Surface devices or ultra-light laptops—use a different type of processor than traditional Intel or AMD machines. While many apps and drivers are automatically compatible, some hardware components (like a CNCController) require a dedicated ARM-specific driver to function correctly.

If you’re running Windows on an ARM-based device and trying to connect to a CNC Controller, follow this guide to manually install the required driver.

Step 1: Download the ARM Driver

Begin by downloading the driver package from the official FTDI website:

Download ARM64 Driver – CDM v2.12.36.4

Step 2: Extract the Driver Files

After downloading:

1. Locate the ZIP file in your Downloads folder.

2. Right-click the file and choose Extract All...

3. Save the extracted contents to an easy-to-find location like your Desktop or Documents.

Step 3: Manually Install the Driver Files

This driver package does not include an installer, so manual installation is required:

1. Open the folder where you extracted the driver.

2. Locate the two .inf files (commonly named ftdibus.inf and ftdiport.inf).

3. Right-click each .inf file and choose Install.

   • If prompted for administrator permission, click Yes.

Be sure to install both files.

Step 4: Verify the Driver Installation

To confirm the driver is working:

• Connect the X-Carve Pro Controller via USB.

• Open Device Manager (search for it from the Start Menu).

• Expand the Ports (COM & LPT) section.

You should now see the controller listed as a COM port, indicating that it’s ready to use.

Need Help

If you're experiencing issues or don’t see the COM port:

• Double-check both .inf files were installed.

• Make sure you're using a Windows ARM64 device.

• Contact our support team with:

  • A description of the issue

  • A screenshot of Device Manager

  • Your system specs

We’re happy to assist!