Your internet provider's DNS service may not support the Easel Driver.
-
In your computer's network settings, change your DNS server from your internet provider's IP address to another DNS provider's, such as Cloudflare's
1.1.1.1or Google's8.8.4.4. -
Alternatively, you can try disabling HTTPS. This allows Easel to connect to the Easel Driver without relying on DNS.
This article provides step-by-step instructions on changing to Google DNS on Windows or macOS. When making changes to your computer, please follow caution and understand making changes to your computer may alter its behavior. Proceed with caution.
If you're still having trouble, please contact our Customer Success team.