Upon creating a new Easel account, all users are required to complete an email verification to complete the sign-up process.
This ensures that the users who created the account own and have access to the email address that was used. This is especially important when it comes to personal account communication, such as password reset emails or transaction receipts.
If you do not receive the email or have any other issues with the verification process, please contact help@easel.com or submit a request here: https://support.easel.com/hc/en-us/requests/new.
Important Notes:
If you have an issue with your login information, such as your email address or password, please refer to this article: Change Your Easel Account Password.
If you access email through an institution or organization, you may need to request that your IT department allowlist "easel.com" in order to receive your account verification email.
If you are an educator and would like to set up automatic verification of your student accounts, please contact our customer success team at help@easel.com. You can learn more about this process here: Easel Pro Educator Account.