If you find that the issue you are experiencing is related to the machine/hardware, we recommend reaching out to your machine provider for assistance.
For X-Carve and X-Carve Pro, hardware support, you can visit the Inventables Support Center or contact their team here for troubleshooting hardware issues: https://inventableshardwaresupport.zendesk.com/hc/en-us/articles/33292090641684-How-do-I-contact-Inventables-support
What if I have an issue with the hardware/machine itself?
