Are you experiencing any issues with Easel? Looking to troubleshoot or ask questions? We are happy to help!
Our business days are Monday - Friday, and we aim to reply within 1 Business Day.
Troubleshooting & Questions
For troubleshooting or questions, we have a variety of options available:
- Easel Support Center
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Chat with Easel AI
In Easel: select the 'Help' dropdown menu > select 'Support' > type your question
In the Easel Support Center: click 'Get help' in the bottom-right corner > type your question
- Contact Easel at help@easel.com
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Submit an Error Report
Open project in Easel > select 'Help' dropdown menu > Select 'Troubleshooting' > Located under 'Additional Solutions' you will see 'Send an Error Report' > Type in a brief description of the issue; optional: include photos/videos > Click 'Send'